Ticketmaster Hours

Ticketmaster Entertainment, Inc. is a company that sells and distributes tickets. It is based in Beverly Hills, California and operates in several countries across the globe. It sells and fulfills tickets digitally or at two of its fulfillment centers found in Pharr, Texas and Charleston, West Virginia. 

The company merged with Live Nation in 2010 to form Live Nation Entertainment. Its current clients include promoters, artists and venues from all around the world. Clients provide tickets, control the charges and events while Ticketmaster sells the tickets availed to them. 

What time does Ticketmaster Fan Support open?

Monday09:00 AM – 09:00 PM
Tuesday09:00 AM – 09:00 PM
Wednesday09:00 AM – 09:00 PM
Thursday09:00 AM – 09:00 PM
Friday09:00 AM – 09:00 PM
Saturday09:00 AM – 08:00 PM
Sunday09:00 AM – 06:00 PM

Is Ticketmaster Fan Support open today? Is Ticketmaster Fan Support open tomorrow?

Is Ticketmaster Fan Support open on Sunday? Yes, it is open

Ticketmaster Fan Support closing time

What time does Ticketmaster close? Usually, it closes at 09:00 PM


Ticketmaster was founded in 1976 by a computer programmer called Peter Gadwa, a box office specialist called Albert Leffler alongside Gordon Gun III, Dan Reeter, Jerry Nelson, and Thomas Hart Jr.

Its first location was in Phoenix Arizona where it sold hardware and licensed computer programs for ticketing systems. In 1982, the co-founder of Hyatt hotel invested millions into the company after being convinced by Fred Rosen. 

Ticketmaster was able to switch to computerized ticketing. The first concert that it sold tickets for was the Electric Light Orchestra which was held at the University of New Mexico. The company moved to Los Angeles and by 1985, it operated in the U.S., Europe and Canada. 

Rosen led Ticketmaster into setting up a travel agency and venturing into publishing. In 1991, it acquired a rival company called Ticketron, making it the industry leader. Paul Allen, the Microsoft co-founder, would later acquire 80% stake in Ticketmaster in 1993. 

Five years later, a majority stake in Ticketmaster was acquired by USA Networks Inc., a company that was later renamed to InterActiveCorp (IAC). Ticketmaster then merged with CitySearch in the same year to form Ticketmaster Online-CitySearch. 

The new company bought TicketWeb Inc. in May, 2000. IAC then purchased the remaining stock in Ticketmaster in 2003. More acquisitions followed in the subsequent years with Ticketmaster acquiring Paciolan Inc., UK-based Getmein.com, and Front Line Management in 2008. 

Ticketmaster merged with Live Nation in January 2010. The U.S. Justice Department oversaw the merger. The company was instructed to sell Paciolan to Comcast Spectacor or any other firm and have its software licensed by its biggest competitor Anschutz Entertainment Group (AEG). 

More mergers followed in 2015 and the company acquired Front Gate Tickets and Universe. It also acquired Strobe Labs in 2017 and UPGRADED in 2018. 

Ticketmaster Holiday Hours – Open

January 21Martin Luther King Jr. Day
February 14Valentine’s Day
February 18President’s Day
March 5Mardi Gras Fat Tuesday
March 17St. Patrick’s Day
April 19Good Friday
April 22Easter Monday
May 5Cinco de Mayo
May 27Memorial Day
July 04Independence Day
September 02Labor Day
June 16Father’s Day
May 12Mother’s Day
October 14Columbus Day
October 31Halloween
November 11Veterans Day
November 29Black Friday
December 24Christmas Eve
December 26Day after Christmas
December 31New Year’s Eve
January 01New Year’s Day
April 21Easter Sunday
November 28Thanksgiving Day
December 25Christmas Day

Ticketmaster Email
Email Ticketmaster and we’ll do our best to respond within 24 hours!

Ticketmaster Fan Support Line
Call with urgent questions about orders you’ve already placed.
Call us toll-free: 800-653-8000

Ticketmaster near me

Business directions

Ticketmaster primarily sells tickets that are availed to it by its clients. It earns a service charge for its services through the sales. The company launched a digital ticketing system in 2009 that required ticket buyers to confirm their identity. This was aimed at preventing mass buying and resell of tickets by scalpers and brokers. 

Key facts

Ticketmaster has over 12,000 global clients and more than 6,500 worldwide employees. It sells more than 500 million tickets every year to more than 425 million events. Its partnership with professional sports leagues, theatre tours, and musical acts has seen it work with major artists such as Taylor Swift. 


Ticketmaster is a global market leader when it comes to offering ticketing services for live events. It’s also the largest ticket marketplace in the world. It offers its services in more than 29 countries and has made it possible for people to attend events since 1976. 


Is Ticketmaster trustworthy?

The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.

Can you get scammed on Ticketmaster?

If someone claims to be able to send you tickets to any email, linked to a Ticketmaster account or not, they are most likely scamming you. Always, always, always use PayPal or another payment transfer service that allows you to dispute payments and reclaim your money in the event of a scam.

Is Ticketmaster a real company?

Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. In 2010 it merged with Live Nation under the name Live Nation Entertainment.

Is Ticketmaster a third party seller?

A recent change to Ticketmaster has been confusing concertgoers, and causing some to overpay by hundreds of dollars. The number one concert ticket seller, in an attempt to compete with StubHub and other resellers, has now become a reseller itself.

Why are Ticketmaster prices so high?

According to Ticketmaster, the fees are determined “in collaboration” with its clients, all of whom receive a cut from the charges. This money-sharing structure isn’t new. In fact, the strategy helped Ticketmaster grow from a small regional company in Arizona to overtake every competitor in the market.

How do I know if I got scammed on Ticketmaster?

How to Spot Fake Ticketmaster Tickets

  • Look at the spelling of each word.
  • Real tickets have a valid website link related to the event.
  • Look at the dates on your ticket.
  • Genuine Ticketmaster tickets are printed on both the front and back.
  • The quality of paper in real and fake tickets vary.

How can I verify tickets are real?

Check every detail of the ticket you plan to purchase, and conduct research to find out what a legitimate ticket to your event looks like. Make sure the ticket has correct information on it, such as venue name and location, and event day and time.

Is Ticketmaster a scalper?

“According to the article, Ticketmaster utilizes a professional reseller program called TradeDesk, which provides a web-based inventory for scalpers to effectively purchase large quantities of tickets from Ticketmaster’s primary ticket sales website and resell these tickets for higher prices on its own resale platform.

How do I contact Ticketmaster for a refund?

Once you’re in your account, choose the event you want to contact us about, and hit the ‘Contact Us’ button. * Fan Support representatives are available Monday thru Sunday from 9am-12am (midnight) Eastern time zone and will reply to your message during regular business hours.

Is Ticketmaster still in business?

We are the global leader in live entertainment, and we’re doing more than ever to power your business—for fans and for the future. Discover why thousands of clients trust us as their ticketing partner. Our modern approach to ticketing technology keeps you on the pulse of what’s next.

Does Ticketmaster have physical locations?

After they merged with livenation, they don’t do physical retail besides the actual venue, and even that will be limited on the packages provided, depending on the show.

Why can’t I resell tickets on Ticketmaster?

Not all events or tickets are available for Fan-to-Fan Resale. If you don’t see a Sell Tickets button or it’s grayed out, selling your tickets through Ticketmaster is not available. In order to resell your tickets for events in the US, you must have a US bank account.

What does Ticketmaster charge to sell tickets?

Unlike other ticketing marketplaces, Ticketmaster is waiving fees for fans selling their tickets. That means you’ll take home 100% of the list price you set for your tickets. What events are eligible? You can sell concert tickets with no fees attached anywhere resale is available.

What does Ticketmaster verified resale ticket mean?

Verified resale means it’s being sold by a private party, usually a scalper, not Ticketmaster. They are just acting like a marketplace, like Stubhub.

Who else sells tickets besides Ticketmaster?

7 best ticket site alternatives to Ticketmaster

  • TicketLiquidator. TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster.
  • StubHub.
  • VividSeats.
  • SeatGeek.
  • RazorGator.
  • TicketCity.
  • Coast to Coast Tickets.
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